ASSISTANCE

Payment information & assistance

General information about the areas covered by our independent service.

01

General Account Information

General information about digital payment accounts and common account-related questions.

02

Payment Information

General explanations of payment processes, transaction terminology and common questions.

03

General Troubleshooting

Informational guidance about common issues involving digital payment services.

04

Service Questions

Contact us to determine whether your request falls within the scope of our service.

Security reminder

Never provide passwords, PINs, one-time verification codes, complete payment-card numbers or other sensitive authentication credentials to an unknown person.